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Orders
How do I track my order?
If your shipping method includes tracking, you will receive a link by email when your order is shipped.
be shipped. If you have any questions about your shipment, please contact us here.
I received the wrong or damaged product. What should I do?
We're sorry if your product arrived damaged. To resolve this as quickly as possible, please send it to us.
a message here Within 48 hours of delivery, please provide photos of your damaged product, your order number, and any other details you may have about it. We'll contact you with a solution as soon as possible!
Return policy
We do not offer returns or exchanges, but if something happens with your order, please
Contact us here. We only offer refunds to customers who receive incorrect or damaged items.
Conditions
By making a purchase, the customer accepts all the conditions described here.
• Purchased products are shipped via postal service. In the event of loss by this company, the product or the agreed value will be claimed and an agreement reached with the customer.
• In the event that the package is returned by the customer due to not having been claimed at the post office within the 7-day period provided by the postal service, or due to errors in the address provided by the customer, the package will be returned to the recipient's address, if desired, via cash on delivery. If the package is not claimed again by the customer, they will lose any right to claim and/or return it.
• The cost of reshipping to the sender in cases of disagreement is borne by the customer.
• Possible product defects (printing or fabric inconsistencies) will be considered the customer's responsibility once 48 hours have passed since the customer received the package.
Compliance with EU GPSR
In compliance with the General Product Safety Regulation (GPSR), Mashup Fusion Store ensures that all consumer products offered are safe and comply with EU standards.
Age restrictions: Adults. EU warranty: 2 years.
Other compliance information: Meets flammability, lead, cadmium, phthalates, and formaldehyde requirements.
For any questions or concerns regarding product safety, please contact us here.
Intellectual Property and Exclusivity of Designs
All designs displayed and offered on this website are original and the exclusive property of Mashup Fusion Store. Reproduction, distribution, modification, or any other commercial or non-commercial use of these designs without the express written permission of Mashup Fusion Store is strictly prohibited. We reserve the right to take appropriate legal action for infringement of these rights.